Support

Our staff members provide our customers and partners with comprehensive technical support on all aspects of the use of Prognoz software products. To use our solutions effectively and successfully, leverage the following support services:

  • Our product support service portal (available for customers), which enables you to make and monitor online requests for modifications and upgrades
  • Our forum, which provides interaction space for users and our experts
  • Interactive online documentation for supported products
  • Technical support by email or by telephone

Russia and CIS

Toll-free Russia: Toll-free Russia: +7 800 505 72 01
Hours: 9 a.m. - 6 p.m. (MSK), M-F (except holidays)

For all other inquiries, please use the feedback form.